01
No Coding Required
Focus on running your business while we handle all the technical aspects of your Shopify store.
How It Works
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Start Your Plan
Pick the plan, submit your details, and we'll handle the rest.
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Meet Your Developer
We'll introduce your dedicated Shopify dev and set up your comms in 24 hours.
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Drop Your First Task
Submit your first task. We start within 1 business day.
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Weekly Check-Ins
We'll update you weekly. You'll always know what's happening and what's next.
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Ongoing Support
Continue submitting tasks as needed while focusing on your business.
* Weekends, holidays, or some unexpected issues can delay the report by up to 3-4 days. For full details, please refer to our Terms of Service.
Shopify
Support Retainer
Expert development & support for your Shopify store
5.0
Based on 32 Reviews $0 $2,200/mo
Development Tasks
Bug fixes, updates, and new features—2-3 at a time.
Speed Optimization
Keep your store fast and mobile-friendly.
Theme Customization
Shopify theme fixes and improvements.
Regular Check-ins
Weekly updates via Slack or Asana.
Why Choose Our Shopify Support?
5 Reasons Why Our Shopify Support Retainer Is the Right Choice for Your Store
Tired of dealing with technical glitches and slow updates? Let our experts handle the backend so you can focus on growing your business.
Get Expert Support 02
Dedicated Developer
Work with the same Shopify expert who understands your brand and store needs.
03
No Lock-in Contract
Cancel anytime with no penalties - we earn your business through results.
04
Fast Response
We start on tasks within 1 business day to keep your store running smoothly.
05
Simple Pricing
One straightforward monthly fee with no hidden costs or surprise charges.
How we compare
Transparent breakdown of value delivery versus industry standards.
| Feature Breakdown | Regular Support | Standard Agency |
|---|---|---|
| Unlimited Development Tasks | ✓ | ✗ |
| Design Support | ✓ | ✗ |
| Dedicated Developer | ✓ | ✗ |
| Weekly Check-ins | ✓ | ✗ |
| Task Start Time | 1 business day | 3-5 days |
| Maintenance Response Time | 1 business day | 24-48 hours |
| Speed Optimization | ✓ | ✗ |
| Theme Customization | ✓ | ✗ |
| Bug Resolution | ✓ | ✗ |
| Performance Optimization | ✓ | ✗ |
| Mobile Responsiveness | ✓ | ✗ |
| Minor Feature Improvements | ✓ | ✗ |
| Weekly Status Updates | ✓ | ✗ |
| Project Management | ✓ | ✗ |
| Monthly Maintenance Cost | $2,200 | $5,000+ |
| No Hidden Fees | ✓ | ✗ |
| Transparent Communication | ✓ | ✗ |
| No Lock-In Contract | ✓ | ✗ |
| Cancel Anytime | ✓ | ✗ |
Frequently Asked Questions - Shopify Support Retainer
No Mysteries, Just Answers!
Quick and clear answers about our Shopify support retainer and how it can help you focus on growing your business!
What's included in the retainer?
Our retainer includes unlimited development and design tasks (2-3 at a time), Shopify theme fixes, speed optimization, bug resolution, weekly check-ins, and access to a dedicated developer, plus shared designer and project manager.
How many tasks can I submit at once?
We work on 2-3 tasks at a time to ensure quality and focus, but you can have unlimited tasks in the queue.
Is there a minimum commitment period?
No, there's no minimum commitment. You can cancel anytime with no lock-in.
How quickly will you start on my tasks?
We begin work on new tasks within 1 business day after submission.
Can I cancel my subscription at any time?
Yes, you can cancel anytime with no penalties. We don't want to lock you into a service you're not completely satisfied with.