Expert Team Access
Get immediate access to our experienced team of Shopify developers, designers, and project managers. After you submit your first task, get our insights, suggestions, and a game plan for your store.
How It Works
Subscribe & Get Access
Sign up and get instant access to our team.
Onboarding & Project Setup
We'll add you to our Asana project for easy task management.
Grant Store Access
Approve our Shopify Partner access so we can get to work.
Submit Your Tasks
Send us your first requests—unlimited, one at a time.
Enjoy Unlimited Support
Get ongoing development and optimization support.
Enjoy Your Free 7-Day Support
Free Trial - Cancel Anytime.
* Weekends, holidays, or some unexpected issues can delay the report by up to 3-4 days. For full details, please refer to our Terms of Service.
Shopify
Support Essentials
Unlimited Shopify development support with dedicated team and priority access.
$0 $990/mo
Unlimited Development
Unlimited tasks, one at a time, fast turnaround.
Growth Focus
Proactive team constantly suggests improvements.
Dedicated Team
Designers, developers, and project managers included.
24/7 Support
Email, Asana, Slack chat—always available.
Why Choose Shopify Support Essentials?
5 Reasons Why Our Retainer Is the Best Choice for Your Shopify Store
Focus on growth while we handle the technical details. Get unlimited development support from a dedicated team to keep your store running smoothly and scaling effectively.
Get Unlimited SupportSimple Onboarding & Project Management
Get started quickly with our streamlined onboarding process. We include a simple project management tool (Asana or Slack) so you always know what's happening and can easily track your tasks.
No More Hourly Rates
Say goodbye to unpredictable bills. Our flat monthly fee covers unlimited support and development—no hourly rates, no surprises.
Unlimited Support, One Simple Plan
Enjoy unlimited development, design, and CRO support under one easy-to-understand plan. Submit as many tasks as you need, one at a time.
Easy Access & Fast Start
After you place your order, we'll request access to your store from our Shopify Partner account. This lets us start onboarding and working on your tasks right away.
How we compare
Transparent breakdown of value delivery versus industry standards.
| Feature Breakdown | Support Essentials | Standard Agency |
|---|---|---|
| Monthly Fixed Price | $990 | $3,000+ |
| Quality Assurance | ✓ | ✗ |
| Professional Service | ✓ | ✗ |
| Unlimited Shopify Technical Support | ✓ | Capped/Extra |
| SEO Specialist | ✓ | ✗ |
| Project Manager | ✓ | ✗ |
| Designer | ✓ | ✗ |
| A/B Testing | ✓ | Add-on/Extra |
| No Lock-In | ✓ | ✗ |
| Cancel Anytime | ✓ | ✗ |
| True Shopify Dedicated Team | ✓ | ✗ |
| No Hourly Billing | ✓ | Hourly |
| Fast Action | ✓ | Slow/Delayed |
Frequently Asked Questions - Shopify Support Essentials
No Mysteries, Just Answers!
Quick and clear answers about our Shopify Support Essentials plan.
What does 'unlimited development' mean?
You can submit as many development tasks as you'd like. Our team will work on them one at a time, ensuring each task gets the focus it deserves.
How does the monthly A/B test work?
Each month, we will work with you to identify an opportunity for a high-impact A/B test. We'll design, implement, and analyze the test to help you make data-driven decisions.
How fast is the priority support?
We provide rapid responses during business hours via Slack, Asana, or email, ensuring your questions and tasks are addressed promptly.
What is a shared designer and project manager?
You get access to our pool of talented designers and project managers. They are a shared resource among our clients, ensuring you get expert help when you need it.